Colorado Springs, Colorado Area CIO, GIS Web Administrator at US Forest Service Information Technology and Services Education Colorado Technical University 2005 - 2006 MBA, Logistical Supply Chain Management Colorado Technical University 2003 - 2005 BA, Information Systems Management Colorado Technical University 2002 - 2003 AS, Information Technology Barstow College 1998 - 2000 AS, Business Management Chaparral High School 1978 - 1982 Experience US Forest Service November 2012 - Present G2 Web Designs July 2006 - Present United States Department of Defense July 2010 - November 2012 United States Department of Defense August 2004 - July 2010 US Army October 1982 - October 2002 Skills Information Technology, DoD, Networking, Information Assurance, Troubleshooting, Security, SharePoint, Computer Hardware, Security Clearance, Team Leadership, Project Management, Network Administration, Servers, Windows, Data Center, Active Directory, Software Development, Integration, System Administration, HardwareĬolorado Springs, Colorado Area Manager, Financial Foundations at USAA Telecommunications Education Colorado Technical University 1993 - 1999 B.S., Business Management Experience USAA October 2013 - Present USAA April 2011 - September 2013 Convergys January 2010 - March 2011 PRC November 2009 - January 2010 Visa DPS June 2009 - November 2009 Compassion International March 2007 - November 2008 Compassion International March 2005 - March 2007 Bank of America January 2000 - March 2005 Fleet Credit Card Services November 1998 - January 2000 Citibank Commercial Cards October 1997 - November 1998 Skills Call Center, Customer Service, Coaching, Customer Satisfaction, Sales Management, Administration, Inbound, Process Improvement, Operations Management, Budgeting, Team Building, Customer Relations, Strategic Planning, Budgets, System Administration, Call Centers, Inbound Marketing, Customer Experience, Great Motivator, Management, Sales, Customer Retention, Leadership, Performance Management, Training, Strategy, Program Management, Investments, Needs Analysis, Outsourcing, Sales Operations, Team Leadership
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